If you’re new to HighQ, we understand it can be hard to know where to start with such a comprehensive platform. Our experts work with you to maximise your potential with HighQ and ensure a smooth, efficient rollout in the business.

What we deliver:

• Expert support – with over 100 years in legal automation we offer strategic advice and best practice guidance to ensure optimal automation design.
• Implementation –our lawyer-led automation team creates sites and workflows tailored to your organisation, ensuring automation is effective and efficient.
• Team training – our comprehensive training sessions get your team up-to-speed and proficient in HighQ for long-term success.
• Integration – HighQ works best when it’s integrated into your wider systems. Our experts ensure HighQ is everywhere it needs to be for optimal value.

If you’re already using HighQ and want to extend to new processes and teams, it’s important to ensure the solution stays manageable and effective as it grows across the business. Our expert team helps support and guide you through the process of expanding HighQ within your organisation.

What we deliver:

• Strategic planning – by assessing your current use, we can help lay out the supporting plan to ensure you have the tools, processes and policies in place to successfully manage growth.
• Customised training – whether it’s training for new groups or existing groups on new processes, our experts offer customised training designed to meet the specific needs of each team.
• Advanced configurations – as a solution expands, configuration becomes more complex. Our experts tailor configurations to the unique needs of each department or legal process to ensure optimal performance.
• Automation solution creation – our custom-made tools help significantly reduce the maintenance burden of mass HighQ rollouts by speeding up and automating processes. 

If you’re looking to drive groundbreaking projects, our team’s deep expertise and broad experience help your ideas come to life quickly and effectively.

From bespoke development of new processes to engaging clients directly, we help you bring your vision to life while refining solutions for ongoing success.

What we deliver:

• Expert consultation – our legal and tech specialists provide guidance and advice to help conceptualise and map your innovative project – understanding your vision and translating it into functionality.
• Custom development – innovative ideas need customised solutions to bring them to life. Our team are experts in creating bespoke HighQ applications and configurations.
• Collaborative approach – an iterative, collaborative approach is how innovative ideas become game-changing solutions. We’ll work with your team and stakeholders, delivering value throughout.
• Ongoing support – innovative solutions are rarely ever ‘finished’. Our team is on-hand to provide continuous support to ensure your innovation evolves with your changing needs.

We’re increasingly seeing law firms looking to enhance their client interactions and provide superior external services. Whether through information sharing, seamless collaboration, or by attracting new business, our expert team ensures you can make the most of HighQ’s functionality to deliver exceptional client experiences.

What we deliver:

• Collaborative tools – our team of legal tech experts offer advanced collaborative tools, such as document automation, matter management and compliance tools.
• Custom solutions – we add bespoke capabilities to your HighQ functionality, ensuring you exceed expectations and delight clients every time.
• Control – we specialise in ensuring a granular level of control over access and data, so you can feel confident with security while maintaining the overall design.
• Scale – our solutions are customisable to enable rollout of one solution to multiple clients without having to duplicate existing work each time.

We help clients who need to push the boundaries of conventional HighQ functionality to unlock new possibilities. Our experts enable you to innovate and extend what’s possible with custom features, advanced integrations, and unique visual elements.

What we deliver:

• Custom feature development – whether you want live heatmaps, task set creation from Excel or custom visuals, our specialist developers help bring it to life.
• Advanced integrations – Our experts specialise in API consultancy and Power Automate, allowing you to automate routine tasks and processes, synchronise data, and connect systems to enhance overall functionality.
• Bespoke design – We use jQuery and CSS manipulation to customise the user interface for a curated experience far beyond traditional HighQ.